COMMERCIAL CONDITIONS
About the supplier
- Company Name: AIONTIME SRL
- P.I.(VA): IT09519250964
- Address: Via Senato 8 – 20121 Milano (Italia)
- REA Number: MI – 2095722
- Live chat on the website
- Email: [email protected]
Application of terms and conditions
The confirmation of the order implies for the customer acceptance of these general conditions of sale.Characteristics of goods
The picture accompanying the description of a product may not be fully representative of its features but differ in color, size, accessories in the picture. Therefore, all support information for purchase are intended as generic information, not always to the real characteristics of a single product.Product Warranty
The warranty of 24 months according to the Consumer Code, DL 206/05, applies to products that present a lack of conformity, provided that the product is used correctly, respecting its intended use and as provided in the Technical documentation attached. In case of lack of conformity Aion Time S.r.l. will allow the restoration of conformity by repair / replacement or reduction of price, until the termination of the contract. Warranty not include damages caused by improper or inappropriate use of the product. Are not covered by warranty all parts subject to wear. The process for warranty is explained as below:- The customer sends, via one of the channels mentioned above, the request of warranty indicating:
- The email address provided for registering on the website of Aion Time S.r.l.
- The code of the product being replace
- The date of purchase resulting from the Transport Document
- A description of the defect
- Upon receipt of a request made under warranty, Aion Time S.r.l. verify the applicability of warranty or require the customer any further documentation.
- We will send to the customer a RMA form (Return Merchandise Authorization) necessary for the management of returned items, the customer will return completed by email or fax.
- We will send a courier who will collect the product at your premises, at no charge.
- We will replace or repair, by returning the product to the customer.
Prices
Aion Time S.r.l. reserves the right to change its selling prices at any time; However, the products will be sold at the price indicated in the confirmation of order. Method of payment The method of payment are indicated below:- Bank transfert: Beneficiary: Aion Time srl S.r.l. – IBAN: IT18E0303240021010000002944 – In note specify: Payment Order XXXXX (eg 12345) – The order will be processed only after receiving the fund to our account (on average 2 days)
- PayPal, Amazon Pay, Credit Card, Google Pay, Apple Pay
Shipments and deliveries
Deliveries are made by express courier. Shipments will be made within 1 working day (Monday to Friday) from payment. The expected delivery time, but not guaranteed, they are:- 24 hours for the whole peninsula Italy
- 48 hours for Europe
- 72/96 hours for the Rest of the World
- the number of boxes is the same as indicated in the transport document;
- the packaging is intact, not damaged or wet or otherwise altered, including the sealing materials (adhesive tape or metal).
- Company / Name
- Street address
- VAT number / tax code.
Returns and Refunds
Returns are accepted within 30 days from reception of the goods, given that the product has not been used and worn. Returns are at customer’s costs and responsibility. The products shall be returned to our warehouse in Italy. The product price will be refunded once checked as unused and in its pristine conditions.